Annual Lifeline Recertification

Dear TAG Mobile subscriber, due to system maintenance we are unable to complete your recertification at this time. Please call our toll free Recertification hotline at 1-800-832-8133 to speak to a live operator.

Please enter your TAG Mobile Lifeline information below to begin the online recertification form.

Lifeline Phone Number:*
Example: 2145551212
 
Last 4 digits of Social Security:*
Example: 5432
 
 

Process overview.

All Lifeline beneficiaries, regardless of their Lifeline service provider, must recertify at least annually that they are still eligible to receive the Lifeline benefit by answering a few simple questions and confirming their continued understanding of and compliance with program rules. This process can be completed with TAG Mobile either online, over the phone with our automated system, on the phone with a live agent, or by mailing or faxing in a copy of the Annual Lifeline Recertification Form

When do I need to recertify?

The regulations governing the Lifeline program require that the recertification process be completed at least once every 12 months on or before the anniversary of your last recertification date (or activation date if this is your first year participating in the Lifeline program

What happens if I do not recertify?

If the recertification process is not completed by the deadline, you will be de-enrolled from the Lifeline program. If you have the free basic Lifeline Service, your account will be closed and your service disconnected. If you are applying your Lifeline benefit to one of TAG Mobile’s enhanced service offerings, you will be de-enrolled from the program, your Lifeline discount will be removed from your account and your service will continue at the un-discounted retail rate. TAG Mobile makes every effort to ensure all of our customers are aware of their recertification deadline and will attempt to contact you via text, phone call, a notification in the mail or a combination of these methods beginning around 10 months from either your initial enrollment date or your last recertification Don’t wait! You can recertify at any time and do not need to wait for us to contact you!

Recertification methods:

Below are the different recertification options available to TAG Lifeline customers

Website: Enter information at the top of this page
24 hr. Automated Hotline: (866) 302-5348
Customer Service Agent: (866) 893-1183
Paper Form by Mail: Follow this link

TAG Mobile is proud to be able to offer the Lifeline benefit to our qualifying customers. By completing the Annual Lifeline Recertification process, you are giving us the opportunity to continue to provide you with free or discounted wireless service with great features and benefits