How to contact TAG Mobile Customer Care

TAG Mobile Customer care

TAG Mobile is one of the leading providers of Lifeline program in the country. Through the program, TAG Mobile aims to provide free phone service to low-income individuals or households across 19 states. Lifeline is a government-assisted public benefit program that helps eligible citizens to stay connected with family, emergency services, and employment opportunities. The program is part of the Universal Service Fund and is administered by the Universal Service Administrative Company (USAC).

TAG Mobile is known for its reliable and impeccable service. To keep up with the reputation, TAG Mobile has introduced many channels to help people connect with its customer service specialists. The quick and efficient support team helps customers and information seekers to get all that they wish to know through the channel of their choice. Here are some of the ways in which you can contact TAG Mobile Customer Service:


Being easy to use, WhatsApp is one of the easiest ways for customers to contact the TAG Mobile customer service. They can use the app either to make a voice call or send messages. The channel also lets them share the photocopy of essential documents, ID-Proofs, etc. with the service team in a jiffy. WhatsApp is free, and so the customers do not have to spend their money to access the service. Moreover, the end-to-end encryption feature provided by the app makes it quite secure for private information.

Customers can chat or share documents through WhatsApp at +1 (469)450-3507 between 8 AM to 2 AM CST.


The Email support provided by TAG Mobile lets customers get detailed information that may not be feasible to deliver over the phone. The information can include details about the plans or new updates. Customers can also use this relatively secured channel to share private information and photocopies of their ID cards or SSN.

To contact TAG Mobile through email, customers would have to go to website Next, they are required to fill out the email-form which can be accessed by clicking on ‘Contact us’ sub-menu under the ‘SUPPORT’ option in the main menu on the home-page. They need to enter their Name, Email-address, and the preferred mobile number before typing out the message and clicking on the ‘Submit’ button.


TAG Mobile also enables the customers to reach out for service through the traditional means of a phone call. As most people still prefer to speak to the service personnel directly, the service team at TAG Mobile is well equipped and always happy to solve the issues over the phone instantaneously.

The service on call is available from 8 AM – 2 AM CST, Monday to Friday and can be accessed by dialing: 1-866-959-4918

Live Chat

Customers can also chat with TAG Mobile service executives to get the information they need. All they have to do is to go to the ‘Contact us’ page and click on ‘Chat with us’. A chat window pops up on the corner of the screen, and customers can use it to chat with a live agent instantly. Once done, they can also rate their chat with the customer-support personnel on the scale of one-to-five.

Again, the channel can be accessed from Monday to Friday between 8 AM – 2 AM CST.

These are the four easy ways through which TAG Mobile customers can contact the Customer-Service to have their service-related issues sorted out, or get more details about the plans and offers.